At Free Dive Gears Sales, we know that when you order dive equipment, you’re not just shopping – you’re preparing for your next underwater adventure. That’s why we’ve streamlined our delivery process to get your gear from our warehouse to your dive site as efficiently as possible, whether you’re spearfishing in Western Australia or tech diving in the Mediterranean.
Diver’s Delivery Promise: We process all orders within 1-2 business days (excluding weekends). Your delivery time then depends on which shipping option you choose and your location. Rest assured, we only work with premium carriers to ensure your gear arrives safely.
Your Shipping Options
1. Express Delivery (Recommended)
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: Flat rate of AUD $12.95
Best for: Divers who need their gear quickly for upcoming trips. Includes full tracking and faster customs clearance.
2. Free Standard Shipping
Carrier: EMS (Australia Post international service)
Delivery Time: 15-25 business days after dispatch
Cost: FREE for orders over AUD $50
Best for: Budget-conscious divers planning ahead for future seasons. Tracking available but with fewer updates than express options.
What Our Global Dive Community Should Know
Regional Considerations: While we ship worldwide, delivery to some Asian countries and remote islands may take longer due to customs processing. Our WA-based team has extensive experience navigating international shipping challenges for dive equipment.
Customs & Duties: These are the responsibility of the customer and vary by country. We declare all packages accurately as “sporting goods” or “diving equipment” to facilitate smooth clearance.
Order Tracking: You’ll receive tracking information via email as soon as your order leaves our warehouse. For express shipments, we recommend downloading the DHL or FedEx app for real-time updates.
Our Spearfishing & Tech Gear Shipping Advantage
Because we specialize in performance dive equipment, we’ve optimized our packaging:
- Spearguns & Polespears: Disassembled and securely packed in protective tubes
- Wetsuits: Vacuum-sealed to minimize package size
- Backplate Systems: Components packed with anti-corrosion protection
- Fins & Masks: Protected with biodegradable padding
Pro Tip: Order all your gear together! Combined shipping means fewer deliveries and often better customs valuation. Our system automatically calculates the most economical shipping method when you check out.
Returns & Exchanges
Not happy with your gear? We offer a 15-day return policy from delivery date. Return shipping is at the customer’s expense unless the item is faulty. Please contact [email protected] before returning any items.
Note: For hygiene reasons, wetsuits, hoods, and gloves must be returned unworn with original tags attached.
Ready to Dive?
Now that you know how we deliver, why not explore our performance dive gear at radical savings? Whether you’re upgrading your spearfishing rig or building a new tech diving setup, we’ll get it to you fast – because we know the ocean won’t wait.
Free Dive Gears Sales Team
20 Redesdale Rd, WAANYARRA, AU 3551
[email protected]
